Privacy Policy | Liora Naturals
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Privacy Policy

Last Updated: November 4, 2025

Welcome to Liora Naturals (“we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with us online.

By using our website, you agree to the practices described below. If you have any questions, please contact us at hello@lioranaturals.com.

1. Information We Collect

We collect information to help us serve you better. This may include:

A. Personal Information
When you place an order, sign up for our newsletter, or contact us, we may collect:

  • Your name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via our payment partners)

B. Non-Personal Information
We also collect non-identifying data, such as:

  • Browser type and device

  • Pages visited and time spent on the site

  • General location (city or region)

  • Referral links or search terms that led you to our website

This data helps us understand how visitors use our site and improve our user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations, updates, or customer support messages

  • Provide promotional offers or newsletters (if you’ve opted in)

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized transactions

We will never sell, rent, or trade your personal data to third parties. Ever.

3. How We Share Your Information

We may share information with trusted service providers who help us operate our business, such as:

  • Payment processors (e.g., Wix Payments, e-transfers)

  • Shipping carriers (e.g., Canada Post, UPS)

  • Email marketing platforms (e.g., Mailchimp, Klaviyo)

These partners only receive the information necessary to perform their functions and are required to keep it confidential.

4. Cookies & Tracking Technologies

Like most websites, we use cookies to:

  • Keep your cart active between visits

  • Remember your preferences

  • Analyze traffic and website performance

You can disable cookies through your browser settings, though this may affect your ability to use some parts of the website.

5. Data Security

We take your privacy seriously. Our website uses SSL encryption and trusted third-party payment gateways to protect your information. While no online system is 100% secure, we maintain reasonable safeguards to keep your data protected.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing emails

  • Request details on how your data is processed

To exercise these rights, contact us at hello@lioranaturals.com.

7. Email Marketing

If you join our email list, you’ll occasionally receive product updates, promotions, or skincare tips. You can unsubscribe at any time by clicking “unsubscribe” in the email or contacting us directly.

8. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect data from anyone under 16 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new laws, technologies, or business practices. The “Last Updated” date above will always show the latest version.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:
hello@lioranaturals.com
Liora Naturals – Rooted in nature, made with care.

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